Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.

Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.

Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.

Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.

Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.

Provides housing counseling services. Helps homeowners whose mortgage delinquency is due to involuntary unemployment, to under-employment or to medical reasons.

Provides housing counseling services. Helps homeowners whose mortgage delinquency is due to involuntary unemployment, to under-employment or to medical reasons.

Provides assessments, referrals, and assistance as appropriate for customers who are unable to afford their gas service bill, such as the unemployed, those with certain medical needs, or frail older adults.

Provides screening for individuals who want to apply for a Dollar Energy Fund grant.

Provides planning guides, applications and information to receive financial benefits, and a link to receive temporary emergency financial assistance for Veterans residing in Pennsylvania.

Provides planning guides, applications and information to receive financial benefits, and a link to receive temporary emergency financial assistance for Veterans residing in Pennsylvania.

Provides planning guides, applications and information to receive financial benefits, and a link to receive temporary emergency financial assistance for Veterans residing in Pennsylvania.

Assists low-income households access utility assistance through the application process for LIHEAP, Crisis, CAP programs, Dollar Energy, and weatherization services. Partners include Dollar Energy and Columbia Gas.

Please Note: the agency does NOT provide direct payment for utility services, but assists with applications for utility programs.

Assists low-income households access utility assistance through the application process for LIHEAP, Crisis, CAP programs, Dollar Energy, and weatherization services. Partners include Dollar Energy and Columbia Gas.

Please Note: the agency does NOT provide direct payment for utility services, but assists with applications for utility programs.

Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans. Also assists with Dollar Energy Fund applications.

Offers sewage assistance for certain Pennsylvania American Water Company (PAWC) customers. Provides grants of up to $500 per year and 15% discounted wastewater charges are available to eligible customers.

This program is administered by Dollar Energy Fund.

Screens individuals and families and provides application assistance for Dollar Energy Fund grants and hardship programs.

Provides emergency assistance for financially struggling individuals and families in crisis seeking assistance for such things as food, clothing, shelter, rent, household utility expenses and similar miscellaneous living needs.

Processes Dollar Energy applications for electric, gas, and water service. Also assists individuals and families to apply for Customer Assistance Programs (CAP) administered directly by utility companies (e.g., Columbia Gas).

Provides assistance with the Dollar Energy Fund application process.

Assists individuals with Dollar Energy applications for electric, gas, and water.

Assists individuals to submit Dollar Energy applications for utility payment assistance

CAP offers affordable payment plans for customers with low incomes and long-term bill payment problems.

Area Agencies on Aging provides local services, act as advocates, and generally assist older
citizens to remain active in their communities. They operate under guidance from the Pennsylvania Department of Aging.
Services include:
- Advocacy - Support and representation, administratively and legislatively, for the needs of older adults as a group or individually.
- PA MEDI - assistance with health insurance benefit concerns, appeals, benefit applications.
- Employment Services - subsidized employment for training purposes. Available to low income persons age 55 and older.
- Information and Referral - answers to questions on the availability of services and programs for older adults.
- Legal Services - provided in non-fee generating cases via a contract with North Penn Legal Services, Inc.
- Nursing Home Transition - Information about availability of long term care in a variety of settings - in the home, or in assisted living, and planning/coordination in making a move to an alternate setting including arranging for necessary services, for current residents of nursing homes.
- Ombudsman - receives, investigates and assists in resolving complaints about quality of long term care.
Provides information on long term care issues.
- Protective Services - activities, resources and supports to prevent or intervene in abuse, neglect, exploitation and abandonment cases.
- Specialized Transportation - limited availability of rides to medical appointments and social service agencies.
- Care Management - casework services for assessment and care planning, and authorization of the following:
- Adult Day Care - caregiving in an organized setting for less than a 24 hour day. Excellent for caregiver respite.
- Emergency Energy Assistance - bill payment or provision of fuel to avoid utility shut off or lack of fuel in crisis situations.
- Caregiver Support Program - educational services and financial assistance to family care providers.
- Home Delivered Meals - hot/cold meals delivered to maintain necessary nutrition.
- Home Health Care - skilled nursing, therapy and aide services.
- Nursing Home Respite Services - respite for overnight absences of caregivers.
- Personal Care - in-home help with bathing and other personal hygiene, laundry, shopping and meal preparation.
- Pre-Admission Assessment - level of care determination for those considering admission to a long term care facility.
- Waiver Services - Medicaid-funded in-home services of the types listed above, and more, to maintain nursing-home eligible older adults in their homes.
- Senior Farmer Market Nutrition Program - provides food vouchers for residents 60 years old who meet income guidelines

Information and referral service provides information on the availability of services and programs for older adults. Services may be delivered directly, purchased from a community agency, or available through a cooperative agreement.

Offers qualified low-income customers assistance in managing their utility bill. Offers personalized monthly payment based on income and average bill and past due debt forgiveness with on time monthly payments. In addition, the difference between the CAP payment and the actual usage bill may also be forgiven.

Works with individuals and families toward solutions for improving their quality of life, alleviating crisis situations, and assisting with making informed decisions about their futures. Partners with PPL Electric Utilities and UGI Corporation's subsidiaries, Penn Natural Gas and Central Penn Gas. Qualified customers are offered affordable utility payments through their Customer Assistance Programs (CAP). These programs offer a reduced monthly payment as coverage for utility service, cancel a portion of any debt owed to the company, and provide energy education and weatherization services.

Works with individuals and families toward solutions for improving their quality of life, alleviating crisis situations, and assisting with making informed decisions about their futures. Partners with PPL Electric Utilities and UGI Corporation's subsidiaries, Penn Natural Gas and Central Penn Gas. Qualified customers are offered affordable utility payments through their Customer Assistance Programs (CAP). These programs offer a reduced monthly payment as coverage for utility service, cancel a portion of any debt owed to the company, and provide energy education and weatherization services.

Provides PPL , UGI utility customers with access to assistance programs to help with bill payment services. Programs include UGI's Customer Assistance Program (CAP), UGI Operation Share, PPL's OnTrack Program, PPL Operation Help, Dollar Energy hardship program to PA American Water customers, and LIHEAP Crisis. PPL programs, such as security deposit waivers.

Provides utility customers with access to assistance to help with bill payment for gas and electric services thru PPL, UGI Fuel Funds and Energy Conservation, PPL programs, such as security deposit waivers.

Provides utility customers with access to assistance to help with bill payment for gas and electric services thru PPL, UGI Fuel Funds and Energy Conservation , PPL programs, such as security deposit waivers..

Working with local agencies, OnTrack offers a payment plan to existing PPL clients. OnTrack will pay for the difference in monthly electric bill, as long as clients pay the OnTrack bill in full by each monthly due date. Reduced monthly payments are based on each household's income.

Area utility company which supplies natural gas to industrial commercial and residential customers.
Specialized Customer Outreach Program services include:
- Customer Assistance and Referral Evaluation Service (CARES) Program: Assists UGI customers who are having difficulty paying their bills. Customer representatives meet and discuss LIHEAP, budget counseling, weatherization services and community resources.
- Operation SHARE: A one-time financial assistance payment of the client's active gas account providing the customer has demonstrated a history of regular payments and meets eligibility criteria.
- CAP (Customer Assistance Program): Personalized monthly billing program that helps low income, payment troubled customers better afford their UGI bills. Based on family size and income.
- LIURP (Low Income Usage Reduction Program): UGI's weatherization program is offered to qualified customers who use UGI for heating their home. Program services are provided free of charge and may include window a

Provides information, assistance, and advice about residential utility and energy matters affecting low-income consumers.

Connects callers with all the free services that PEC offers, including rent and property tax rebates, employment help, homeowner programs, utility assistance, and criminal record expungement clinics.

Provides assistance to households that need help paying a utility bill or are in need of fuel assistance in an emergency situation in order to prevent utility shut off.
In addition, coordinates PPL's and UGI Penn Natural Gas Customer Assistance Programs. PPL Programs include: OnTrack Payment Program, Operation Help (OpHelp), and Security Deposit Waiver Program. UGI programs include: Customer Assistance Program (CAP), and Operation Share (OpShare),.

Partners with PPL Electric Utilities, UGI Utilities, Aqua Pennsylvania and Pennsylvania American Water to helps community residents become more energy efficient, save money on utility bills and access customer assistance programs.

Partners with PPL Electric Utilities, UGI Utilities, Aqua Pennsylvania and Pennsylvania American Water to helps community residents become more energy efficient, save money on utility bills and access customer assistance programs.

Partners with PPL Electric Utilities, UGI Utilities, Aqua Pennsylvania and Pennsylvania American Water to helps community residents become more energy efficient, save money on utility bills and access customer assistance programs.

Partners with PPL Electric Utilities, UGI Utilities, Aqua Pennsylvania and Pennsylvania American Water to helps community residents become more energy efficient, save money on utility bills and access customer assistance programs.

Partners with PPL Electric Utilities, UGI Utilities, Aqua Pennsylvania and Pennsylvania American Water to helps community residents become more energy efficient, save money on utility bills and access customer assistance programs.

Partners with PPL Electric Utilities, UGI Utilities, Aqua Pennsylvania and Pennsylvania American Water to helps community residents become more energy efficient, save money on utility bills and access customer assistance programs.

Helps UGI customers lower their utility bills. Must meet eligibility guidelines.

Administers the Customer Assistance Program (CAP) for lower income Met Ed electric households. Program provides bill subsidy, debt forgiveness and free weatherization services, sponsored by Met Ed and First Energy. Must meet income guidelines.

Provides application assistance for Aqua PA customers who have a past due water bill/balance and who are income eligible to set up a budgeted payment plan.

Provides utility assistance, service planning and case management to low-income individuals and families.
Provides application services for seniors, information and referral services

Provides utility assistance, information and referral services

Provides utility assistance, service planning and case management to low-income individuals and families.

Assists with costs of utilities (gas, propane, oil, water, and sewer). Helps with car/vehicle repairs and transportation assistance such as car insurance payment, gasoline, car registration, and driver's license fees. Sends referrals to VBA Vision Plan for eyeglass help.

Assists with costs of utilities (gas, propane, oil, water, and sewer). Helps with car/vehicle repairs and transportation assistance such as car insurance payment, gasoline, car registration, and driver's license fees. Sends referrals to VBA Vision Plan for eyeglass help.

Assists with costs of utilities (gas, propane, oil, water, and sewer). Helps with car/vehicle repairs and transportation assistance such as car insurance payment, gasoline, car registration, and driver's license fees. Sends referrals to VBA Vision Plan for eyeglass help.

Assists with costs of utilities (gas, propane, oil, water, and sewer). Helps with car/vehicle repairs and transportation assistance such as car insurance payment, gasoline, car registration, and driver's license fees. Sends referrals to VBA Vision Plan for eyeglass help.

Assists with costs of utilities (gas, propane, oil, water, and sewer). Helps with car/vehicle repairs and transportation assistance such as car insurance payment, gasoline, car registration, and driver's license fees. Sends referrals to VBA Vision Plan for eyeglass help.

Assists with costs of utilities (gas, propane, oil, water, and sewer). Helps with car/vehicle repairs and transportation assistance such as car insurance payment, gasoline, car registration, and driver's license fees. Sends referrals to VBA Vision Plan for eyeglass help.

Assists with costs of utilities (gas, propane, oil, water, and sewer). Helps with car/vehicle repairs and transportation assistance such as car insurance payment, gasoline, car registration, and driver's license fees. Sends referrals to VBA Vision Plan for eyeglass help.

Provides emergency assistance with emergency heating/electric/oil/coal/propane

Regional electric utility provider.
Provides specialized customer assistance programs such as:
- Operation HELP: Pays electric bills for eligible customers. Low income PPL customers. OpHELP is administered by CAP.
- OnTrack: A special payment plan that offers reduced monthly payments, protection from shutoffs and debt forgiveness. For residential customers who are struggling to pay their bills. OnTrack is administered by CAP.
- Customer Assistance & Referral Evaluation Service (CARES): A personalized service for customers experiencing bill payment problems due to temporary hardship.
- Rebates and Savings Programs: Offers programs to help customers save energy.
Call 866-306-2479
- Refrigerator and Freezer Recycling
- Appliance Rebates
- Home energy surveys/energy analysis

Optional billing programs include:
- Budget billing which allows customers to pay about the same monthly amount all year long
- Automatic Bill Payment Plan offers customers the option of automatic deduction of the bill from a checking or
savings account on their monthly due date.
- Payment Date Extension Plan allows customer to extend the due date of the electric bill to coincide with their monthly pension/social security check.
- Double Notice Protection Plan enables customers to arrange for an individual or social service agency to receive a copy of all overdue or termination notices to alleviate problems.
PPL is regulated by the Public Utility Commission

Administers Operation Share program for UGI gas customers only. Eligibility includes income guidelines and not yet disconnected. Year round program.

Administers UGI's CAP and Operation Share programs. Applicants must meet income guidelines and are not eligible if they are already disconnected.

Administers the services and programs of the City of Lebanon including: permits and licenses, recreation, community and economic development, accounts and finances, engineering, traffic, highway, recycling, building and zoning, shade trees, bureau of police, and public safety.

Provides application assistance for utility bill payment assistance programs including LIHEAP and Crisis Utility Bill Grants, UESF Utility Bill and Oil Grants, PGW's Customer Responsibility Program, and PECO's Customer Assistance Program. Also assists with Weatherization Program and energy and budge counseling. Refers clients who may need additional financial assistance to pay utility bills to other agencies and/or community organizations that can assist.

Provides assistance on a short-term basis to special-needs, low income residential customers who are experiencing a temporary hardship. Company CARES representatives refer eligible customers to social agencies and provide information on applicable company assistance programs.

Provides assistance on a short-term basis to special-needs, low income residential customers who are experiencing a temporary hardship. Company CARES representatives refer eligible customers to social agencies and provide information on applicable company assistance programs.

Project REACH is an emergency hardship fund designed to help residential customers who have suffered a recent financial hardship and need temporary help in paying their electric bill. The distribution of funds is administered by the Salvation Army located throughout the Penn Power service territory.

Customer Assistance Program (CAP) CAP helps residential customers maintain electric service. Participating customers are placed on a payment plan that requires a regular monthly payment based on a discounted rate. The goals of CAP are to:

* Improve ability to make a payment
* Reduce consumption of electricity

CAP is administered by Human Services staff members and community-based organizations. There are household income requirements and other program qualifications.

Provides assistance on a short-term basis to special-needs, low income residential customers who are experiencing a temporary hardship. Company CARES representatives refer eligible customers to social agencies and provide information on applicable company assistance programs.

Provides assistance on a short-term basis to special-needs, low income residential customers who are experiencing a temporary hardship. Company CARES representatives refer eligible customers to social agencies and provide information on applicable company assistance programs.

PCAP helps residential customers maintain electric service and eliminate their past-due balance by offering a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full. PCAP participants also are automatically enrolled in the Equal Payment Plan (EPP) â a budget plan that provides the ability to make consistent monthly payments. Enrollment in the EPP is a requirement for PCAP.

Provides assistance on a short-term basis to special-needs, low income residential customers who are experiencing a temporary hardship. Company CARES representatives refer eligible customers to social agencies and provide information on applicable company assistance programs.

Provides assistance on a short-term basis to special-needs, low income residential customers who are experiencing a temporary hardship. Company CARES representatives refer eligible customers to social agencies and provide information on applicable company assistance programs.

Provides assistance on a short-term basis to special-needs, low income residential customers who are experiencing a temporary hardship. Company CARES representatives refer eligible customers to social agencies and provide information on applicable company assistance programs.

Provides assistance on a short-term basis to special-needs, low income residential customers who are experiencing a temporary hardship. Company CARES representatives refer eligible customers to social agencies and provide information on applicable company assistance programs.

Provides limited direct financial assistance, financial planning, emergency heat response, automobile repair, furniture/household items/appliances/clothing/toiletries, back-to-school and holiday assistance, counseling/guidance, and life skill support. Coordinates medical transportation. Offers volunteer opportunities.

Assists individuals in planning for heating needs through financial planning education and energy conservation and weatherizing resources to alleviate heating crises in the future.

Provides customers with an affordable, fixed, monthly PECO bill. Customers pay a percentage of their total household income as their monthly PECO bill. That percentage could change if the customer’s household income changes, or if the household reaches its annual maximum credit. For first-time CAP-PIPP enrollees, past-due balance may be forgiven.

Assists with consumer complaints against PUC-regulated utility companies (including telephone complaints), utility bill payment plan negotiation, and utility disconnect programs. Offers electric, gas, and water service shutoff programs.

Provides affordable payments based on household size and income plus your existing balance can be forgiven.

Provides guidance to individuals interested in state heating assistance. Community Support Specialist will help clients through the application process.

Assistance with any on-line service, such as Unemployment, Social Security, Department of Motor Vehicle services (Registration Renewal, Change of Address, DL renewal; etc), COMPASS (benefit renewals, LIHEAP, SNAP, Medical Assistance, TANF).

Provides a variety of services to assist adults and families with daily stressors like childcare, nutrition and clothing, health needs, utility and rental payment assistance, transportation, support groups, Life Coach, scholarship programs for summer camp and field trips, literacy programs, and employment services.

Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.

Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.

Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.

Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.

Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.

Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:

Penelec, PPL, Dollar Energy, Claverack Rural Electric, Sullivan Rural Electric, and UGI.

State Senator serving the 18th senatorial district
Services provided by his staff include:
- Legislative updates
- Assistance with resolution of complaints pertaining to state service.
- Obtain copies of House/Senate Bills and Laws
- Can expedite obtaining Birth/Death Certificates
- Notary services
- Distribution of applications for those wishing to become a notary public
- Information about and referral to appropriate services

PA MEDI (Medicare/Medicaid Assistance) Wednesday by appointment.

The CAP (Customer Assistance Program) offers personalized monthly payment amounts based on gross income, household size, and energy usage at the property. CAP Program does not help with shut off notices. CAP Program arranges a reduced payment plan for UGI-Penn Natural Gas customers who are eligible and have an active UGI-PNG account. Customers must have a verifiable source of income on which the CAP payment is based. Part of the customer agreement with UGI-PNG is that the customer apply for LIHEAP (Low Income Home Energy Assistance Program). SLHDA, Inc. is able to assist UGI-PNG customers with the completion of their LIHEAP application and forward the application to the Pennsylvania Department of Public Welfare for processing.

Handles client disputes with the gas, electric, and water utilities, with the priorities of preventing service shut-offs and obtaining service restoration.

Designed to assist low-income individuals pay for needed utility services, pending the availability of program funding.

Administers the following programs:
Ontrack: program is designed to lower a customer's monthly payment while PPL forgives a portion of the back debt upon compliance with the program. Proof of income required. Must be a PPL customer, and must not exceed 150% of the poverty guidelines.

Operation Help: One time grant for individuals with special hardships in paying their electric bills. Funds are provided by PPL which requires the family be a PPL customer and have an income under the 200% of the poverty guideline.

Electric deposit waiver program: For those under 200% of the poverty guidelines.

UGI CAP and Operation Share: Help with past due gas utility bills. CAP offers a lower bill based on income and usage for households at or below 150% of federal poverty guidelines. Operation Share is a grant for those at or below 200% federal poverty guidelines who are having difficulty paying their gas bill.

Case Manager assists UGI customers with signing them up for the UGI Customer Assistance Programs.
* CAP (UGI): Provides lower monthly payments and forgiveness of back balances for individuals at/below 150% of FPIG.
* Operation Share (UGI): Provides a one-time grant for families that fall at/below 250% of FPIG and are typically over income for the CAP program

State Representative serving the 126th Legislative District
Staff may:
- Provide all Pennsylvania Government State Forms
- Copies of Birth and Death Certificates
- Assist with Motor Vehicle Problems
- Copies and Analysis of all State Legislation
- Information on Unemployment Claims
- Information on all PA State Departments
- Help with PA State Tax Forms
- Complaint Forms for Local Police
- Complaint Forms for Consumer Complaints
- Information on Tuition Assist Program
- Help with PACE Forms
- Help with Property Tax Rebate Forms
- Provide PHEAA Forms
- Provide Voter Registration and Absentee Ballots Forms

Provides move-in assistance, security deposits, and/or first month's rent for those who are homeless. Assists households with delinquent rent payments to stop eviction.

Provides payment to prevent shut off of utility service. Electric, gas, fuel oil, water sewage service.