Provides assistance to persons in need of help in negotiating a specific aspect of the mental health system.

Area Agencies on Aging provides local services, act as advocates, and generally assist older
citizens to remain active in their communities. They operate under guidance from the Pennsylvania Department of Aging.
Services include:
- Advocacy - Support and representation, administratively and legislatively, for the needs of older adults as a group or individually.
- PA MEDI - assistance with health insurance benefit concerns, appeals, benefit applications.
- Employment Services - subsidized employment for training purposes. Available to low income persons age 55 and older.
- Information and Referral - answers to questions on the availability of services and programs for older adults.
- Legal Services - provided in non-fee generating cases via a contract with North Penn Legal Services, Inc.
- Nursing Home Transition - Information about availability of long term care in a variety of settings - in the home, or in assisted living, and planning/coordination in making a move to an alternate setting including arranging for necessary services, for current residents of nursing homes.
- Ombudsman - receives, investigates and assists in resolving complaints about quality of long term care.
Provides information on long term care issues.
- Protective Services - activities, resources and supports to prevent or intervene in abuse, neglect, exploitation and abandonment cases.
- Specialized Transportation - limited availability of rides to medical appointments and social service agencies.
- Care Management - casework services for assessment and care planning, and authorization of the following:
- Adult Day Care - caregiving in an organized setting for less than a 24 hour day. Excellent for caregiver respite.
- Emergency Energy Assistance - bill payment or provision of fuel to avoid utility shut off or lack of fuel in crisis situations.
- Caregiver Support Program - educational services and financial assistance to family care providers.
- Home Delivered Meals - hot/cold meals delivered to maintain necessary nutrition.
- Home Health Care - skilled nursing, therapy and aide services.
- Nursing Home Respite Services - respite for overnight absences of caregivers.
- Personal Care - in-home help with bathing and other personal hygiene, laundry, shopping and meal preparation.
- Pre-Admission Assessment - level of care determination for those considering admission to a long term care facility.
- Waiver Services - Medicaid-funded in-home services of the types listed above, and more, to maintain nursing-home eligible older adults in their homes.
- Senior Farmer Market Nutrition Program - provides food vouchers for residents 60 years old who meet income guidelines

Information and referral service provides information on the availability of services and programs for older adults. Services may be delivered directly, purchased from a community agency, or available through a cooperative agreement.

Provides advocacy for people with disabilities and their families by monitoring and taking action to assure personal rights; acting as an impartial source of assistance for conflict resolution; evaluating the adequacy of policies, procedures and services; providing individual training and consultation; and providing referrals for legal information and services.

Provides comprehensive services to children and adults who have experienced sexual violence. Direct services to victim-survivors and significant others include:
Individual and group counseling and therapy
24 hour Sexual Assault Hotline
Medical Advocacy: Accompaniment to hospital
Legal Advocacy: Accompaniment to law enforcement interviews and court proceedings. Support with SVPOS and PFA
Information and referral to appropriate resources
Primary prevention programs, presentations and workshops available to the community, schools and other professional organizations
Act 126 Mandated Reporter Training offered for any agency that interacts with children on a daily basis i.e.: school districts, faith-based organizations, after school programs, etc.

The Sexual Assault Prevention and Counseling Center provides a Volunteer Advocate Training for individuals interested in becoming hotline volunteers.

Organization whose members are home health, hospice and personal care agencies that have affiliated for the purpose of promoting mutual interests, increasing the visibility of home care services, disseminating information to members and the general public and improving the quality, accessibility and affordability of in-home and end of life care. Home health and hospice associations may provide opportunities for personal and professional development through conferences, publications and other activities; advocate for the rights of patients, their families and caregivers and people who are bereaved; maintain referral services through which people who require home health, personal care, palliative care or hospice services are referred to member agencies; and/or provide information about employment opportunities for people working in the field.

Organization whose members are home health, hospice and personal care agencies that have affiliated for the purpose of promoting mutual interests, increasing the visibility of home care services, disseminating information to members and the general public and improving the quality, accessibility and affordability of in-home and end of life care. Home health and hospice associations may provide opportunities for personal and professional development through conferences, publications and other activities; advocate for the rights of patients, their families and caregivers and people who are bereaved; maintain referral services through which people who require home health, personal care, palliative care or hospice services are referred to member agencies; and/or provide information about employment opportunities for people working in the field.

Organization whose members are home health, hospice and personal care agencies that have affiliated for the purpose of promoting mutual interests, increasing the visibility of home care services, disseminating information to members and the general public and improving the quality, accessibility and affordability of in-home and end of life care. Home health and hospice associations may provide opportunities for personal and professional development through conferences, publications and other activities; advocate for the rights of patients, their families and caregivers and people who are bereaved; maintain referral services through which people who require home health, personal care, palliative care or hospice services are referred to member agencies; and/or provide information about employment opportunities for people working in the field.

Represents and supports Area Agencies on Aging and advocates for Title VI Native American Aging Programs. Members help older adults and people with disabilities throughout the United States live with optimal health, well-being, independence, and dignity in their homes and communities.

Provides registered nurse geriatric care management, medical patient advocacy, medical record review, and long-distance family liaison services.

The Elks home nurse can provide the following services for a person with a developmental delay:
- in-home medical case management services
- advocate for an individual's legal and human rights
- provide information regarding resources and services available
- assess needs and help to access equipment
- advocate for appropriate educational services
- assist with finding activities within the community
- offer instruction regarding home care
- provide emotional support
- help with vocational goals
- assist with residential placement
- provide referrals to appropriate agencies
- interpret clinical findings and act as liaison between health care professionals