Provides information and referral, service coordination to assess needs and connect clients to a full range of community connections, and bilingual navigation. Offers regularly-scheduled workforce development programs for newcomers to the US.

Immigration Counseling: Accredited to give low cost legal immigration advice and assistance, representing clients before the Immigration Services and the Courts. Help clients fill out forms for a nominal fee. Experience with family petitions, citizenship, application for green cards, work permits, green card replacement, travel documents, bond hearings, master calendar hearings, and more.

Refugee Resettlement and Match Grant Program: Work with community-based and faith-based groups to resettle refugees who come to them through the US Refugee Program. Also works with individuals who have received asylum status. Funds are only available for those refugees who were resettled by their office or asylees who were accepted into their Match Grant Program.

Intensive Case Management and Navigation Support Program, offering intensive, extended and short-term support to eligible individuals and families. Assists refugees, asylees, victims of trafficking, SIVS, and Cuban/Haitian Entrants within 3-5 years of arrival to UA. No fees charged.

Accepts donations of lightly used furniture and household goods in good condition, by appointment only. No appliances. Only for refugees an some asylees. Limited storage and manpower.

Employment/Workforce Development program.
Services include:
* Career/employment planning assistance and guidance
* Employment placement service
* Wrap-around support services in support of workforce development
* Career tracking and indefinite access to support
* Job-finding assistance for all underserved populations (ex. Re-entry, Immigrant/Refugee, Disability, Seniors)
* Provides all job-required clothing and transportion
* Career and personality development support
* Child care referrals
* Skills training referrals

Helps refugees, asylees, and victims of human trafficking prepare to enter the workforce. Services include Vocational English Language Training (VELT) classes; acculturation workshops; case management services; workshops on interviewing, resume writing, workforce foundation skills, and job readiness; computer literacy classes; job placement assistance and follow-up; and programming assisting youth ages 16 to 17 find part-time work during the school year or full-time summer employment.