Provides Allegheny County residents served by the Department of Human Services (DHS) — as well as other interested parties — with quick and easy access to knowledgeable specialists who answer questions, resolve concerns and complaints about, and offer referrals to services provided through DHS.

Offers qualified senior citizen homeowners a flat 30% discount on the real estate tax on their primary residence. County Treasurer's Office provides assistance in completing the application for individuals who require help.

Provides information about Allegheny County government departments and services.

Provides information about the services and departments of the Lawrence County government offices.

Provides general information regarding the following: Marriage License, Recording of Deeds, Register of Wills, Voter Registration, Elections, Waste, Tax Assessments, Dog License, Passports, Prothonatary, Clerk of Courts, Probation, Court, District Attorney.

The Human Services Department comprises Aging Services, Children and Youth Services, Behavioral Health and Developmental Services, Homeless and Housing Services and Veterans Affairs. Has the responsibility to oversee the coordination of the human services system through elimination of service duplication as well as the improvement and development of new services. The Department works closely with the private non-profit sector to maximize community resources through effective utilization of multiple sources of available funding.

Strives to ensure that individuals and families that are at risk of becoming homeless receive the prevention and intervention services to address their various housing needs and the need of other supportive services.

Facilitates all aspects of the multiple projects comprising Washington County's Continuum of Care. Homeless / Housing Services include: Emergency Shelter Services, Safe Haven, Transitional Housing, Permanent Supportive Housing, Shelter Plus Care, and Homeless Prevention Programs. Supportive Services include Case Management Services and Information and Referral.

The Washington County Behavioral Health and Developmental Services (BHDS) has administrative oversight of Behavioral Health Services (Mental Health), Children and Adolescent Services, Early Intervention, and Intellectual Disabilities (formerly Mental Retardation) programs in the county. Administers a wide range of services operating under the Mental Health and Intellectual Disabilities Act of 1966.

Provides information on the offices, services, and programs of Cambria County Government.

Administers the delivery of human services to Lehigh County residents through the Offices of the Aging and Adult Services, Children and Youth Services, Mental Health, Intellectual Disabilities, Health Choices, Drug and Alcohol programs, Early Intervention, and Veteran's Affairs. The Information and Referral Unit is the entry point for all Human Services offered by the county.

Regulates commercial nuclear power plants and other uses of nuclear materials through licensing, inspection, and enforcement of its requirements.

APPRISE is a free health insurance counseling program for seniors with health insurance concerns. Will help decide which medicare HMO is right for you and explain what services are covered under what parts.

HUD / FHA mortgage insurance, low and moderate income and elderly housing programs, community development assistance to local governments, and financial and technical assistance to organizations administering ongoing HUD programs, projects, and developments. Literature and speakers available. In most cases, HUD does not provide direct service to the public. Callers can request the list of HUD - subsidized housing. There are three housing lists, one for families, one for the elderly, and one for persons with disabilities.

HUD-approved housing counseling agencies are available to provide you with the information and assistance you need to avoid foreclosure. As part of President Obama's comprehensive Homeowner Affordability and Stability Plan (HASP), you may be eligible for a special Making Home Affordable loan modification or refinance, to reduce your monthly payments and help you keep your home.

If you need help understanding the Making Home Affordable programs, you can use this search tool to find a counseling agency in your area that will provide you with free foreclosure prevention services. If you are eligible for the loan modification or refinance program, the counselor will work with you to compile an intake package for your servicer.

Foreclosure prevention counseling services are provided free of charge by nonprofit housing counseling agencies working in partnership with the Federal Government. These agencies are funded, in part, by HUD and NeighborWorks® America. There is no need to pay a private company for

The Office of Children and Youth provides information and referral services to approximately 6,000 county residents each year. This may include phone number and address information for appropriate community-based or public services, or direct brief casework assistance by a Children & Youth staff member.

Assists with completing government forms such as PACE and Property Tax and Rent Rebate.

Provides general information including department contact information, description of department operations, calendars of events, current tax assessment database, and annual budget report.

Offers a wide range of support services to older Lancaster County residents with the goal of allowing them to maintain their independence and self-sufficiency. Most services available to persons ages 60 and over, except for the 55+ Job Bank, Job Bank Workshop and Senior Community Services Employment Program which begins at age 55 and older. Domiciliary Care, Long Term Care Assessments, Ombudsman and Caregiver Support Program available for persons 18 years and older.

Provides individuals with confidential and free advocacy, information, and assistance to maximize independence and quality of life. Offers information about local services and provides assistance in obtaining access to those services. Assists with services including AARP, PACE, rent rebates, tax credits, and prescription assistance.

Protects the community from further crimes, ensures accountability for offenses committed, and provides offenders with the necessary resources to function as productive, responsible citizens. Offers pre-sentence investigations to court; Counseling, case management, casework, referrals; Client supervision and control; Community service placements; Intensive probation; Public information presentations; After-hours emergency calls; Drug testing/monitoring; In-home services are available; and Intermediate punishment option.

Protects the community from further crimes, ensures accountability for offenses committed, and provides offenders with the necessary resources to function as productive, responsible citizens. Offers pre-sentence investigations to court; Counseling, case management, casework, referrals; Client supervision and control; Community service placements; Intensive probation; Public information presentations; After-hours emergency calls; Drug testing/monitoring; In-home services are available; and Intermediate punishment option.

Protects the community from further crimes, ensures accountability for offenses committed, and provides offenders with the necessary resources to function as productive, responsible citizens. Offers pre-sentence investigations to court; Counseling, case management, casework, referrals; Client supervision and control; Community service placements; Intensive probation; Public information presentations; After-hours emergency calls; Drug testing/monitoring; In-home services are available; and Intermediate punishment option.

Protects the community from further crimes, ensures accountability for offenses committed, and provides offenders with the necessary resources to function as productive, responsible citizens. Offers pre-sentence investigations to court; Counseling, case management, casework, referrals; Client supervision and control; Community service placements; Intensive probation; Public information presentations; After-hours emergency calls; Drug testing/monitoring; In-home services are available; and Intermediate punishment option.

Recruits, screens, trains, and supervises volunteer advocates who are then appointed by the Juvenile Judge to advocate for the best interests of abused and/or neglected children. Offers services that may include: Advocating for abused and/or neglected children involved in dependency court proceedings; Independently investigating facts of the case for the court; Making recommendations to the court based on case facts and information gathered; Monitors court orders to ensure services are provided to and utilized by the child and family; Attending all meetings and court proceedings.

Provides information on the procedure and process to people facing legal problems, as well as information on how to get an attorney. Offers forms and instruction packets for custody, divorce, name change, etc., and also has research materials for other types of cases.

Offers open-ended support groups, which include educational speakers and literature about hearing loss-related issues. Provides advocacy in government for the rights of the hearing impaired.

Offers county operations, including administration/human resources, economic development, corrections, court services, fiscal affairs, human services, public works, and the offices of the Coroner, Public Defender, Sheriff, and Solicitor. Information on county services.

Collects Personal Income Tax, Sales and Use Tax, all corporate taxes, Inheritance Tax, Realty Transfer Tax, Motor and Alternative Fuel Taxes, and all other state taxes. Collects the Local Sales Tax for Allegheny and Philadelphia counties, the Public Transportation Assistance Tax, and funds for the Pennsylvania Intergovernmental Cooperation Authority. Administers the Property Tax/Rent Rebate program and the Public Utility Realty Tax reimbursement prepares the tax expenditure portion of the Governor's Budget, and licenses distributors and manufacturers of small games of chance. The department's mission is to fairly, efficiently, and accurately administer the tax laws and other revenue programs of the commonwealth to fund necessary government services.

Support Services and Consumer Resources offers assistance on a variety of legal, financial and health services. Age eligibility may apply.

Services available include:
A) Financial and Legal Advice
B) Benefit Screenings and Application Assistance
C) Medicare and Healthcare Options; APPRISE Counselor
D) Assistance with LIHEAP (Low Income Home Energy Assistance Program).
E) Access to Other Agencies and Government Services

Support Services and Consumer Resources offers assistance on a variety of legal, financial and health services. Age eligibility may apply.

Services available include:
A) Financial and Legal Advice
B) Benefit Screenings and Application Assistance
C) Medicare and Healthcare Options; APPRISE Counselor
D) Assistance with LIHEAP (Low Income Home Energy Assistance Program).
E) Access to Other Agencies and Government Services

Assists veterans and their dependents and survivors to obtain benefits from the federal, state and local agencies administering programs for veterans. Assistance includes: Preparing and submitting Compensation and Pension applications, Education and GI Bill information, Veterans Health Care, Prescription Enrollment, Burial Benefits, Veterans Headstones, Markers, and Flags, Veterans Widow Benefits, Discharges and Medals replacement, Real Estate Tax Exemption for VA Disabled wartime veterans, Blind or Paralyzed Veterans Pensions, Hunting and Fishing Licenses for Disabled Wartime Veterans. Answers questions concerning Veterans' Benefits and Services.

Provides municipal services for the city of Scranton.

Provides flood protection, reservoir water supplies, water science, and information and planning to the citizens of Chester County in an effort to sustain the natural quality, quantity, and biodiversity of the County's water resources. Programs include flood protection, storm and water quality improvement, sustainable water resources management, and water information and outreach. This service does not supply water.

Provides government services for Delaware County, including emergency services, aging services, adult and family services, permits, human services, and election services.

Provides information and events pertaining to waste disposal for households, organizations, and businesses.

The SWA will be able to refer and inform individuals on proper waste disposal practices, including, but not limited to, sharps and other medical waste, electronics, hazardous materials, electronics, and commercial waste.

Refers residents to health programs offered throughout Delaware County and its surrounding area. Offers valuable information as to health issues, agencies and services. Acts as referral center on various public health issues.

Administers Lebanon County programs and services. Offers voter registration and election information.

Offers hot meals and delivers Meals on Wheels to home-bound seniors. Provides APPRISE counselors who help with Medicare information and resources. Assists with Income Tax, Rent/Property Tax Rebate, LIHEAP, and PACE Assistance forms and applications. Offers health screenings, produce vouchers, referral services, health and nutrition education, social, and physical health, recreational activities, and volunteer opportunities. Operates as a cooling station for those who cannot adequately cool their homes or do not have a place to cool down.

A comprehensive information and referral program. The primary service is assessment of caller needs, followed by sharing of information about and referrals to appropriate resources that will address client needs, questions and concerns. Maintains an extensive database of health and human services, including non-profit agencies and government programs.

Additional services include:
Production of the Where to Call Guide, a quick reference booklet of Lancaster County resources.
Website that showcases resources for each county served by PA 211 East
Compilation of seasonal resources, i.e. holiday and utility programs
Centralized intake for anyone experiencing homelessness in Lancaster County

Provides information, referral, and assistance relating to services and benefits for older adults such as: assessing, developing, and maintaining care plans, assisting in the completion of forms including PACE/PACENET (programs to help with the cost of medicine & prescriptions); helping to understand Medicare and Medicaid benefits; info on Senior Centers and Day Programs; transportation services; reporting when there are abuse concerns; and In-Home services such as personal care, respite care, chores and/or home delivered meals.

Provides an opportunity for caller to understand the Medicare system.

Offers comprehensive needs assessment and periodic comprehensive reassessment. Developes a plan of care and discharge when appropriate.

Provides food vouchers worth $24 for fresh, nutritious, unprepared, locally grown fruits, vegetables, and herbs from approved farmers' markets.

Provides information, support, and funding for our county's substance use disorder solutions.

Offers targeted case management. Provides specialized case management for individuals in the criminal justice system and individuals who participate in the Community Hospital Integration & Project Program (CHIPP).

Provides literature and resource material concerning: the laws of Pennsylvania, county and local histories, altases and city directories, genealogies, church and cemetery records, census records, PA newspapers from 1719 to date, government documents, federal and state depository, and referral to other state agencies with historical materials such as state archives and land records.

Provides assistance to veterans and their families in obtaining benefits, information, and services.

Provides information and assistance in applying for Veteran's benefits including aid and attendant care, health care, home loans, education loans, emergency funds, service connected disability, non-service connected disability, pension, funeral costs and grave markers.

Provides networking and educational opportunities and events to nurture a collaboration of representatives from community groups including human services, health, medical, clergy, government, education, and persons from the general public. Contact Bryell Turner or email signups4fir@gmail.com to be added to the mailing list or for information about scheduled programs. Please visit the website for program descriptions.

Provides access to Philadelphia City government departments and services, delivers updates and information, and serves as the customer service hub for all of the City's non-emergency services. Call 311 to report problems with potholes or street damage, street light outage, fallen trees, etc.

Provides access to Philadelphia City government departments and services, delivers updates and information, and serves as the customer service hub for all of the City's non-emergency services. Call 311 to report problems with potholes or street damage, street light outage, fallen trees, etc.

For over 95 years United Way of Lancaster County has helped make change happen across Lancaster County by providing opportunities for community members to give, advocate, and volunteer. In addition to offering a 2-1-1 information and referral service, a volunteer center, and free tax preparation services for low income workers, United Way fosters collaborations between nonprofit organizations, healthcare providers, schools, faith-based groups, businesses, and government. United Way and its supporters create lasting change in Lancaster County, achieving results that no single organization or sector could accomplish alone.

State Representative serving the 96th Legislative District
Staff may assist with:
- Legislative updates
- Car registrations, special tags and license applications
- Information on financial assistance for higher education
- Notary services
- Unemployment compensation problems
- Birth certificate applications
- PA income tax problems
- Problems with Department of Public Welfare
- Complaints about utilities and the PUC
- Consumer complaints
- Literature: bills, regulations, statutes, PA maps, senior
citizen information, etc.
- Complaints about road conditions
- Problems or questions about PennDOT
- Tours of the Capitol
- Handicapped plates and placards
- PACE cards for seniors
- Property tax/rent rebate
- Any problem with State government
The District covers all

Pennsylvania Medicare Education and Decision Insight, PA MEDI is a federally funded program administered through Area Agency on Aging and is designed specifically to help Pennsylvanian's on Medicare. Pennsylvania Medicare Education and Decision Insight, PA MEDI counselors answer questions about Medicare benefits and provide easy to understand information. Counselors are available to review and answer questions related to Medicare Advantage Plans, Medicare Supplement Plans, Medicaid, Medicare Appeals, financial assistance, and Medicare Prescription Drug Plans. Pennsylvania Medicare Education and Decision Insight, PA MEDI is a free unbiased resource for anyone who is Medicare eligible. One-on-one counseling sessions are held by certified volunteers committed to assisting beneficiaries with any Medicare questions or concerns. PA MEDI volunteers are also available for Medicare presentations and information sessions.

Support services are available which include:
1. Information to caregivers about available services
2. Assistance to caregivers in gaining access to the services
3. Individual counseling, organization of support groups, training of caregivers to assist them in decision making and problem-solving that are related to their caregiving roles and
4. Reimbursement for services and/or supplies.

Provides information and referral services for programs that benefit older adults. Referrals can be made for services offered by Franklin County Aging as well as other services and resources in the community. This program offers assistance with filling out applications and forms such as; LIHEAP, Rent Rebate, Farmer's Market Nutrition (FMNP) Vouchers, etc. Serves as a cooling station.

The Register & Recorder's office provides the following services for Franklin County:

• Records all documents pertaining to land records, deeds, mortgages, etc.
• Handles the probate of estates upon death for executors or administrators
• Collection agency for Dept. of Revenue for State Realty Transfer Tax and
• Inheritance Tax
• Records Military Discharge Records
All documents listed above are registered, recorded, and filed within this office.

Franklin County Register and Recorder information is now on the LANDEX System. You can access Recorder of Deeds online at: LANDEX Remote. Any questions pertaining to the LANDEX System, please contact: (717) 274-5890

Tax Services is comprised of tax assessment and tax claim functions.

Tax Assessment - The Assessment office values all real estate and improvements in the county. We have both counter computers and property record cards where records may besearched and copies of various forms may be purchased.

Assessment and tax claim records may also be searched through an on-line subscription service available at: Franklin County Parcel Mapper Plus available at https://franklincountypa.gov/index.php?section=government_tax-
Payment for this service is made in advance through PayPal.

Tax Claim - Tax Claim collects all delinquent real estate taxes that were levied by the county, municipality or school district.

Provides resource materials in the form of the Where to Turn for Help guide, reentry guide, Human Services Directory, and etc. The Information and Referral service is comprised of both PA211 and LINK.

Purpose: Provide temporary financial assistance to Veterans and their beneficiaries who reside in Pennsylvania for the necessities of life (food, dairy, shelter, fuel and clothing).

Veterans' Eligibility Criteria:
-A person who served in the Armed Forces of the United States, who:
*Was discharged under honorable conditions after a period of active duty, other than active duty for training, as evidenced by a DD Form 214 or other official documentation, or
*Died in service or was killed in action, or
*Suffered a service-connected disability as certified by the United States Veterans' Administration.

Need for Temporary Assistance Criteria:
UNEXPECTED Financial circumstances temporarily resulting in insufficient funds to pay for shelter and necessities of living for the Veteran and family.

Call Franklin County Veterans Affairs for more information concerning Veterans Temporary Assistance.

State representative prodividing assistance with PACE applications, property tax/rent rebate, PA publications, maps, and other state programs.

Provides law enforcement services, including security and protection for the Court of Common Pleas and Juvenile Court; transporting prisoners for court appearances; serving and enforcing all court orders; processing applications for a license to carry firearms; serving bench warrants; and overseeing community affairs programs.

Congressman serving the 11th Congressional District
Information provided by his staff includes:
- Legislative updates
- Information about the federal government services (e.g. Social Security, IRS, Medicare, Veterans, Military, FHA, and Farmer's Home Admin. mortgages)
- Requests for purchases of US flags
- Military Academy appointments
- White House tour tickets
- COBRA laws
- Information and Referral

Congressman serving the 11th Congressional District
Information provided by his staff includes:
- Legislative updates
- Information about the federal government services (e.g. Social Security, IRS, Medicare, Veterans, Military, FHA, and Farmer's Home Admin. mortgages)
- Requests for purchases of US flags
- Military Academy appointments
- White House tour tickets
- COBRA laws
- Information and Referral

Congressman serving the 11th Congressional District
Information provided by his staff includes:
- Legislative updates
- Information about the federal government services (e.g. Social Security, IRS, Medicare, Veterans, Military, FHA, and Farmer's Home Admin. mortgages)
- Requests for purchases of US flags
- Military Academy appointments
- White House tour tickets
- COBRA laws
- Information and Referral

Operates thrift stores; proceeds help fund outreach ministries that provide services to vulnerable and at risk members of the community.

Also provides volunteer opportunities to sort, clean, and distribute donations.

Operates thrift stores; proceeds help fund outreach ministries that provide services to vulnerable and at risk members of the community.

Also provides volunteer opportunities to sort, clean, and distribute donations.

Maintains liens, judgments, divorce actions, and civil and equity files. Collects filing fees, time-stamps, issues receipts, proofreads indexes, certifies court seals, exemplifies, notifies, copies, and communicates by mail or phone the legally mandated information. Services include: 2017 state fee increase, bi-lingual PFA forms, court records internet access, divorce self help information, documents and forms, marriage license, obtaining a birth certificate, and passport information.

Consists of the County Council, which is the governing legislative body, and the County Executive, who oversees county operations, including administration/ human resources, economic development, corrections, court services, fiscal affairs, human services, public works, and the offices of the Coroner, Public Defender, Sheriff, and Solicitor.

As a victim of a crime or as a witness to a crime, it is likely that you will be required to attend a court proceeding at some time. This Victim/Witness Website has been provided to serve as a source of information for this process.

State Representative serving the 124th Legislative District
Staff may assist with:
- Penn DOT Issues
- PACE applications
- Property Tax/Rent Rebates
- Voter Registration/Absentee Ballot
- PA publications, maps
- Birth/Death certificates
- Arranging tours of the State Capitol
- Help cut through red tape in State government

State Representative serving the 124th Legislative District
Staff may assist with:
- Penn DOT Issues
- PACE applications
- Property Tax/Rent Rebates
- Voter Registration/Absentee Ballot
- PA publications, maps
- Birth/Death certificates
- Arranging tours of the State Capitol
- Help cut through red tape in State government

State Representative serving the 124th Legislative District
Staff may assist with:
- Penn DOT Issues
- PACE applications
- Property Tax/Rent Rebates
- Voter Registration/Absentee Ballot
- PA publications, maps
- Birth/Death certificates
- Arranging tours of the State Capitol
- Help cut through red tape in State government

State Representative serving the 128th Legislative District
Staff may:
- Provide all Pennsylvania Government State Forms
- Copies of Birth and Death Certificates
- Assist with Motor Vehicle Problems
- Copies and Analysis of all State Legislation
- Information on Unemployment Claims
- Information on all PA State Departments
- Help with PA State Tax Forms
- Complaint Forms for Local Police
- Complaint Forms for Consumer Complaints
- Information on Tuition Assist Program
- Help with PACE Forms
- Help with Property Tax Rebate Forms
- Provide PHEAA Forms
- Provide Voter Registration and Absentee Ballots Forms

Provides information and assists in applying for Military and Veterans benefits including VA pensions, insurances, schooling, hospitalization, medical benefits, home loans, counseling services, burial benefits. A van is available for transportation for appointments at VA Medical center in Altoona, and community based outreach center in State College.

Provides information, assistance and advocacy to all victims and witnesses. Ensures the rights of crime victims are protected and that the criminal justice system treats crime victims and witnesses with fairness, compassion, dignity, and respect.

The Victim/Witness Coordinator willl assist you in your understanding of the criminal justice process and your rights and responsibilities as a crime victim.

Provides guidance and information pertaining to election and voter registration procedures.
Also, provides mandated services and is responsible for registering voters and conducting Federal, State, County and local elections. Compiles and maintains the registration of all voters for use at all elections; prepare and publish notices of elections and lists of offices for which candidates are to be nominated; accept and verify nomination petitions; prepare official and specimen ballots and administer the campaign expenditure act. Responsible for establishing voting precincts and locations of polling places for each voting precinct; training of election officers to staff the polls on election day and preparing all election supplies to be used at the polls on election day.

Provides information on Veterans Benefits and assists in applying for county, state and federal benefits.

State Representative serving the 102nd Legislative District
Staff may assist with:
- Penn DOT Issues
- PACE applications
- Property Tax/Rent Rebates
- Voter Registration/Absentee Ballot
- PA publications, maps
- Birth/Death certificates
- Arranging tours of the State Capitol
- Help cut through red tape in State government

Capitol Office
Room 145 East Wing
PO Box 202102
Harrisburg PA 17120-2102
717-787-2686

State Representative serving the 102nd Legislative District
Staff may assist with:
- Penn DOT Issues
- PACE applications
- Property Tax/Rent Rebates
- Voter Registration/Absentee Ballot
- PA publications, maps
- Birth/Death certificates
- Arranging tours of the State Capitol
- Help cut through red tape in State government

Capitol Office
Room 145 East Wing
PO Box 202102
Harrisburg PA 17120-2102
717-787-2686

Provides information on local government of Erie County. Also provides phone directory services and platform for complaints and concerns.

Provides permit types issued by the City: Building, Electrical, Plumbing, Mechanical, Demolition, Sign, Fence, Swimming Pool, Parking Lot, Child Care, Certificate of Occupancy [Change of Use], Occupant Load Placard.

Provides information on government services including:

A) Information about pending legislation, regulations, statutes, senior citizen information, student financial aid, and identity theft information
B) Unclaimed property held by the State Treasury
C) Citations from the Pennsylvania House of Representatives for notable local accomplishments and family milestones
D) Tours of the State Capitol
E) Free Pennsylvania road maps
F) Fishing and hunting information
G) Information about unemployment compensation claims

Also assists constituents with communicating with state agencies and making inquiries.

Provides information on government services including:

A) Information about pending legislation, regulations, statutes, senior citizen information, student financial aid, and identity theft information
B) Unclaimed property held by the State Treasury
C) Citations from the Pennsylvania House of Representatives for notable local accomplishments and family milestones
D) Tours of the State Capitol
E) Free Pennsylvania road maps
F) Fishing and hunting information
G) Information about unemployment compensation claims

Also assists constituents with communicating with state agencies and making inquiries.

Provides information for voters on local and national elections in Montgomery County as well as polling locations and registration instructions.

Provides information for voters on local and national elections in Delaware County as well as polling locations, registration instructions, and election-related services

Provides residents with the service of deeds, mortgages, satisfactions, releases, rights-of-way, oil & gas leases, and power of attorney documents.

Serves as collection agent for Pennsylvania Realty Transfer Tax and accepting agent for US passports.

Issues marriage licenses and maintains all adoption and guardianship cases.

Provides constituents with voter or election questions in Cameron County.