Family Service Association of Northeastern PA
PA 211 Northeast/Help Line - Wyoming Valley Parent Line
Partnered with United Way of Wyoming Valley to offer a warm line for caregivers who simply need to talk/vent or need parenting advice. Also offers specialized information and referrals for families.
31 West Market Street
Wilkes Barre, PA 18702
Eligibility: Wyoming Valley residents within the following zip codes/school districts:
18611 18612 18617 18618 18621 18622
18634 18640 18641 18642 18643 18644
18654 18655 18656 18660 18701 18702
18704 18705 18706 18707 18708 18709
18710 18711

Crestwood School District
Dallas School District
Greater Nanticoke School District
Hanover Area School District
Lake-Lehman School District
Northwest Area School District
Pittston Area School District
Wilkes-Barre Area School District
Wyoming Area School District
Wyoming Valley West School District
Hours: Monday through Friday, 8:30am to 4:30pm
After hour calls will be returned the following day.
Phone/FAX Numbers
  • (570) 602-3101 - Fax
Email Address: pa211.helpline@fsanepa.org
Fee Amounts: Services free of charge.
Intake Procedure: Please call 211 option 1.

Text “parentline” to 898-211 to connect with a resource navigator.

Sign up for resource updates by texting “211kids” to 898-211
Geographical Area: Luzerne County
18611 18612 18617 18618 18621 18622
18634 18640 18641 18642 18643 18644
18654 18655 18656 18660 18701 18702
18704 18705 18706 18707 18708 18709
18710 18711
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Family Service Association of Northeastern PA
PA 211 Northeast/Help Line - Wyoming Valley Parent Line
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