Agency for Community Empowerment of NEPA (ACE)
Customer Assistance Program (CAP)
The CAP (Customer Assistance Program) offers personalized monthly payment amounts based on gross income, household size, and energy usage at the property. CAP Program does not help with shut off notices. CAP Program arranges a reduced payment plan for UGI-Penn Natural Gas customers who are eligible and have an active UGI-PNG account. Customers must have a verifiable source of income on which the CAP payment is based. Part of the customer agreement with UGI-PNG is that the customer apply for LIHEAP (Low Income Home Energy Assistance Program). SLHDA, Inc. is able to assist UGI-PNG customers with the completion of their LIHEAP application and forward the application to the Pennsylvania Department of Public Welfare for processing.
Eligibility: UGI-Penn Natural Gas customers who are eligible and have an active UGI-PNG account.
Hours: Monday through Thursday, 8:30am to 4:00pm
Friday, 8:30am to 12:00pm
(570) 963-6836
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Phone/FAX Numbers
  • (570) 963-6836
Email Address: jross@slhda.org
Fee Amounts: Services free of charge
Intake Procedure: Contact Weatherization department.
Intake Requirements: Call for more information and/or application
Geographical Area: Lackawanna
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Agency for Community Empowerment of NEPA (ACE)
Customer Assistance Program (CAP)
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