Stairways Behavioral Health
Main Administrative Office - Assertive Community Treatment
Provides a recovery-oriented service for persons with serious mental illness who have typically do not benefited from more traditional outpatient services. Health professionals help clients to stabilize and educate about medication; to support and strengthen interpersonal relationships; to find and maintain meaningful employment; and to develop day-to-day skills such as money management, housekeeping, grocery shopping, meal preparations, laundry, using public transportation, and utilizing community-based services such as dentists and PCP's.
Eligibility: Eligibility is determined by the managed care organization (MCO) and the following factors are considered: 18+ years old, Erie County resident, diagnosed with a serious mental illness (e.g. schizophrenia or bipolar disorder); three or more psychiatric hospitalizations in the last year or five face-to-face encounters with emergency services in the last year; inability to participate in or remain engaged with traditional community-based services; other criteria such as a pattern of homelessness, coexisting substance abuse, lack of a support system
Hours: Program hours: Monday through Sunday, 8:00am to 9:00pm
Administrative hours: Monday through Friday, 8:00am to 4:00pm
(814) 464-8306
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Phone/FAX Numbers
  • (814) 464-8306
  • (814) 453-5806
  • (888) 453-5806 - Hotline/Toll-Free
  • (814) 464-8354 - Fax
  • (814) 453-4757 - Fax
Email Address: communications@stairwaysbh.org
Fee Amounts: Call for information.
Intake Procedure: A referral form must be completed and submitted to the managed care organization or Erie County Care Management. Client's current service provider, such as outpatient psychiatrist, case manager, or other professional support, will have access to the required form and can complete it with client or on their behalf.
Geographical Area: Erie County
Facility/ADA Access: ADA accessible
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Stairways Behavioral Health
Main Administrative Office - Assertive Community Treatment
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