City of Philadelphia - Philly311
Philadelphia - City Non-Emergency Customer Service Center
Provides access to Philadelphia City government departments and services, delivers updates and information, and serves as the customer service hub for all of the City's non-emergency services. Call 311 to report problems with potholes or street damage, street light outage, fallen trees, etc.
Eligibility: No limitations or restrictions
Hours: Monday through Friday, 8:00am - 8:00pm
Email Address: philly311@phila.gov
Fee Amounts: Services free of charge
Intake Procedure: Call 311 or visit the website.
Geographical Area: Philadelphia County
Helpful Tips: Links for the Philly311 Mobile App are available on the website.
Visit the website to follow Philly311 on social media (reports of issues also accepted on social media platforms).
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
City of Philadelphia - Philly311
Philadelphia - City Non-Emergency Customer Service Center
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