FirstEnergy
FirstEnergy - Penelec - Customer Assistance and Referral Evaluation Services
Provides assistance on a short-term basis to special-needs, low income residential customers who are experiencing a temporary hardship. Company CARES representatives refer eligible customers to social agencies and provide information on applicable company assistance programs.
Hours: Monday through Friday, 8:00am to 6:00pm
Phone/FAX Numbers
  • (800) 545-7741
Intake Procedure: Call or Email
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
FirstEnergy
FirstEnergy - Penelec - Customer Assistance and Referral Evaluation Services
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