FirstEnergy
First Energy - West Penn Power - First Energy - West Penn Power - Customer Assistance & Referral Evaluation Services Program
CARES provides assistance on a short-term basis to payment-troubled residential customers. Based upon the circumstances, company representatives make referrals to social agencies and provide information on appropriate company and/or external programs.
Hours: Weekdays, 8:00am to 4:30pm
(800) 736-3404
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Phone/FAX Numbers
  • (800) 736-3404
  • (800) 686-0021
Geographical Area: Adams, Allegheny, Armstrong, Bedford, Butler, Cameron, Centre, Clarion, Clinton, Elk, Fayette, Franklin, Fulton, Greene, Indiana, Jefferson, Lycoming, McKean, Potter, Somerset, Washington, Westmoreland
Helpful Tips: Any customer 60 years of age or over
A handicapped or disabled person
A seriously ill person
A family with a seriously ill family member who resides in the household
Additional Services Offered at this Location:
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
FirstEnergy
First Energy - West Penn Power - First Energy - West Penn Power - Customer Assistance & Referral Evaluation Services Program
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