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FirstEnergy - Met-Ed - First Energy - Met-Ed - Pennsylvania Customer Assistance Programs
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1) Pennsylvania Customer Assistance Program (PCAP:) Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full. The goals of PCAP are to:
* Improve ability to make a payment
* Reduce consumption of electricity (eligible PCAP customers must participate in WARM)
* Reduce electric account debt
2) Customer Assistance & Referral Evaluation Services Program (CARES): Provides assistance on a short-term basis to payment-troubled residential customers. Based upon the circumstances, company CARES representatives make referrals to social agencies and provide information on appropriate company and/or external programs. CARES is open to:
* any customer 60 years
Eligibility:
Hours:
Phone/FAX Numbers
- (800) 545-7741
Intake Procedure:
Geographical Area:
Additional Services Offered at this Location:
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
FirstEnergy
FirstEnergy - Met-Ed - First Energy - Met-Ed - Pennsylvania Customer Assistance Programs
FirstEnergy - Met-Ed - First Energy - Met-Ed - Pennsylvania Customer Assistance Programs
