Wayne County Human Services
Wayne County Area Agency on Aging - Ombudsman Program
Helps individuals residing in long-term care facilities resolve issues or concerns they may have about the quality of care they receive. The Ombudsman serves as a resident advocate and works with residents and facility staff to promote quality of care and quality of life within the long-term care setting. The Ombudsman also provides information and education relating to "Resident Rights" and long-term care services.
Eligibility: Individuals residing in long-term care facilities, such as nursing homes, personal care homes and dom care homes
Hours: Monday through Friday, 8:00 am to 4:00 pm
Phone/FAX Numbers
  • (570) 344-7190
  • (570) 253-4262
  • (800) 648-9620 - Hotline/Toll-Free
  • (570) 209-5770 - Fax
Email Address: WCAAAintake@waynecountypa.gov
Intake Procedure: Call for more information.
Geographical Area: Wayne
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Wayne County Human Services
Wayne County Area Agency on Aging - Ombudsman Program
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