York County Government - York County Human Services Department
York County Human Services - York County Area Agency on Aging - Ombudsman Services for Older Adults
Receives, investigates and resolves consumer complaints made by or on behalf of older residents of nursing homes, personal care homes, domiciliary care homes and home health care agencies.
Eligibility: Residents of licensed nursing homes, licensed personal care homes (assisted living), and people receiving long-term care services.

Requests may come from the older person or through another concerned individual with the older person's consent.
Hours: Monday through Friday, 8:00am to 4:30pm
Phone/FAX Numbers
  • (717) 771-9610
  • (800) 632-9073 - Hotline/Toll-Free
Email Address: aging@yorkcountypa.gov
Fee Amounts: None
Intake Procedure: Call
Geographical Area: York
Helpful Tips: The individual or family member should first discuss the concern with the administrator of the facility or service in question. If there is no satisfactory resolution, ombudsman services will work towards a resolution or refer to higher regulatory authorities.
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
York County Government - York County Human Services Department
York County Human Services - York County Area Agency on Aging - Ombudsman Services for Older Adults
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