Office of the Taxpayer Advocate
Harrisburg - Administrative Office
Provides free and confidential assistance to taxpayers with Pennsylvania personal income tax and inheritance tax concerns that have not been resolved through normal, established procedures.
Eligibility: No limitations or restrictions
Hours: Monday through Friday, 8:00am to 5:00pm
Phone/FAX Numbers
  • (717) 772-9347
  • (717) 787-8264 - Fax
Email Address: pataxadvocate@pa.gov
Fee Amounts: Services free of charge
Intake Procedure: Call, visit website
Geographical Area: Pennsylvania
Helpful Tips: Before seeking help from the Office of Taxpayers’ Rights Advocate (OTRA), you should first try to resolve any issues by working directly with the Department of Revenue. If you have been unsuccessful in resolving a problem related to individual or inheritance tax, the OTRA provides assistance for taxpayers with concerns about the following:

An issue with, or action by, the Department of Revenue that has not been resolved by normal, established procedures.
A delay of more than 180 days.
A response or resolution not received by the date promised.
An action by the Department of Revenue that will cause a substantial hardship.
Facility/ADA Access: Full Accessibility
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Office of the Taxpayer Advocate
Harrisburg - Administrative Office
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