Pennsylvania Office of Attorney General
Pennsylvania Office of Attorney General - Consumer Protection State College Regional Office - Health Care Section
Mediates and advocates for issues like billing disputes and denial of benefits.
Eligibility: Residents
Hours: Monday through Friday, 8:30am to 5:00pm
Phone/FAX Numbers
  • (717) 705-6938
  • (717) 787-3391
  • (877) 888-4877 - Hotline/Toll-Free
  • (717) 787-8242 - Fax
Email Address: healthcare@attorneygeneral.gov
Fee Amounts: Services free of charge
Intake Procedure: Persons should always call their health plan member services department first and give it a chance to solve the problem, then call the Health Care Section. Visit the website below to submit a complaint online.

View Intake Website >
Geographical Area: Pennsylvania
Helpful Tips: Problems can involve a physician or other professional health services provider; durable medical equipment providers; hospitals, clinics and other health care facilities; prescription benefit managers and drug formularies; dental, prescription and other health-related discount benefit plans; laboratories; or health insurers.

If the problem is insurance-related, it is important that consumers call their insurance plan member services department first. If the issue cannot be resolved at this level, the consumer should file a formal appeal in accordance with the terms of the insurance plan. The health care section can help consumers in this effort, which is critical to preserve the right to appeal the health plan's decision.
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Pennsylvania Office of Attorney General
Pennsylvania Office of Attorney General - Consumer Protection State College Regional Office - Health Care Section
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