Offers training for its many software packages, including financial, student, and tax applications so agency staff can better utilize important features. Beginner and advanced level classes are often available, as well as training that covers time-critical functions, such as end-of-year processes and reports. Depending on specific training content, training may be tailored as a half- or full-day session or as a webinar, allowing participants to get their training from an Internet-connected PC without leaving the office.