City of Reading
Reading - Citizens Service Center
Exists to serve citizens by educating and addressing municipal questions and needs. This can be done in one of three ways: through their Treasury Office, Call Center or Website.
- Treasury Office: Accepts payment of all City of Reading bills and fees except water (RAWA) bills and property taxes. Allows walk-ins and processes payments received by all City of Reading departments. Additionally, Treasury posts payments to applicable accounts, and provides account balances upon request.
- Call Center: Manages the city toll-free phone number. Answers citizens questions and responds to citizens request. Log missed trash and recycling occurrences. Accept calls in English and Spanish. The City's Fire and Rescue Department is providing free smoke detectors, complete temporary installations and fire prevention literature to approved applicants. Call for more information.
- Citizens' Service Center: Designed for citizens to personally ask a question or pick up documents. Provides:
* Provides all trash, recycling,
Eligibility: City of Reading residents
Hours: Monday through Friday, 8:00am to 4:00pm
Phone/FAX Numbers
  • (610) 655-6141
Email Address: csc@readingpa.gov
Fee Amounts: Call for information
Intake Procedure: Call, email, walk-in, or use the Reading IRequest App
Geographical Area: Berks; Reading
Helpful Tips: Located on the first floor of City Hall and comprises two locations, Rooms 1-27 and 1-33
Facility/ADA Access: ADA access available by entering through the 8th Street lobby, by taking the elevator to the first floor.
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
City of Reading
Reading - Citizens Service Center
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