CONTACT Helpline
Harrisburg - ERAP Hotline
Serves as the hotline for the Dauphin ERAP program. The application process is currently paused at this time: not accepting new applications.
Eligibility: A) Qualify for unemployment benefits OR experienced a reduction in income, incurred significant costs, or experienced other financial hardship due directly or indirectly to COVID-19 that threatens the household’s ability to pay the costs of the rental property when due
B) Demonstrate a risk of experiencing homelessness or housing instability, which may include past due rent and utility notices, and eviction notices
C) Must be at 80% Area Median Income or below
Hours: Monday through Friday, 8:00am to 8:00pm
(717) 652-4987
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Phone/FAX Numbers
  • (717) 652-4987
  • (800) 932-4616 - Hotline/Toll-Free
  • (717) 652-5017 - Fax
Email Address: contact@contacthelpline.org
Fee Amounts: Services free of charge
Intake Procedure: Dial 2-1-1 to speak to an ERAP Specialist. If you have questions about the program, check status, etc. You are able to check for your application status, upload documentation, and communicate with the Case Manager via the Yardi portal at the website below.

IF you are a tenant/applicant seeking information on an existing application, please visit the website below and click the “forgot your password” link to establish an account. Please use the same email that you had listed on your previous application.

IF you are a landlord or property manager seeking information about applicants, please log on to the website below and register an account. No matter how many properties you are responsible for, the fastest way to gain information about the households.

View Intake Website >
Geographical Area: Dauphin
Facility/ADA Access: Information not available
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
CONTACT Helpline
Harrisburg - ERAP Hotline
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