Delaware County Office of Services for the Aging
Eddystone - Ombudsman Program
The Ombudsman program is designed to support and empower people by resolving individual complaints involving long-term care service, while working to improve and enhance the long-term living system for the residents and their families.
Ombudsman advocate for and protect the rights of older adults receiving or denied long-term care services in nursing homes, assisted living, adult day centers, domiciliary care homes, personal care boarding homes, or their own homes.
Eligibility: A) Delaware county residents
B) receiving or denied long-term care services in nursing homes, assisted living, adult day centers, domiciliary care homes, personal care boarding homes, or their own homes.
Hours: Monday through Friday, 8:30am to 4:30pm
(610) 872-1868
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Phone/FAX Numbers
  • (610) 872-1868
  • (610) 490-1300
  • (800) 416-4504 - Hotline/Toll-Free
  • (610) 490-1500 - Fax
Email Address: COSA@co.delaware.pa.us
Fee Amounts: Call for more information
Intake Procedure: Visit the website or call for more information. If interested in becoming a volunteer ombudsman, call.
Geographical Area: Delaware County
Additional Services Offered at this Location:
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Delaware County Office of Services for the Aging
Eddystone - Ombudsman Program
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