Dollar Energy Fund Northeast Region
Penelec FirstEnergy Assistance Program
Provides emergency hardship funds to help Penelec residential customers who have suffered a recent financial hardship and need temporary help in paying their electric bill.
Eligibility: Penelec residential customers. Income guidelines apply. Call or visit website for details.
Hours: Monday through Friday, 8:30am to 5:00pm
(888) 282-6816
Visit Website
Phone/FAX Numbers
  • (888) 282-6816
  • (412) 431-2800
  • (412) 431-2084 - Fax
Email Address: info@dollarenergy.org
Fee Amounts: Services free of charge.
Intake Procedure: Contact Dollar Energy by phone or visit website.
Intake Requirements: Names of everyone in your household, Birthdates of everyone in your household , Social Security Numbers for everyone in your household , Proof of income of everyone in your household, A copy of your most recent utility bill, Your utility account number, Proof of all payments made in the last 90 days
Geographical Area: Serves Bradford, Clinton, Columbia, Lackawanna, Luzerne, Lycoming, Monroe, Montour, Northumberland, Pike, Snyder, Sullivan, Susquehanna, Tioga, Union, Wayne, and Wyoming counties
Helpful Tips: Non-Penelec customers - Contact your electric service utility company directly to determine what assistance may be available in their area.
Facility/ADA Access: Fully Accessible
Additional Services Offered at this Location:
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.

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