Utility Emergency Services Fund
Philadelphia - Utility Grants
Provides financial assistance to low income individuals and families who are facing utility terminations or who have had their utilities shut off. All grants must be applied to the utility account and reach a zero balance. If amount owed exceeds maximum grant allowed, the applicant is responsible for the balance.

Families and individuals are eligible to apply for assistance every two years.

PECO, Philadelphia Gas Works, and the Philadelphia Water Department match each dollar provided by grant. This grant, in addition to the matching utility bill credit, and any contribution by the individual, must zero out the utility bill.
Eligibility: Residents of Philadelphia who have not received a UGP grant in the past 24 months;
Shut-off notice or be off service for PECO, PGW or PWD;
Owe an amount that is not in excess of the utility grant;
Income at or below 175% of Federal Poverty Level (determined at the time of application)
During LIHEAP season: Have applied for LIHEAP Cash and Crisis program first, before coming to UESF;
Hours: Monday through Friday, 9:00am to 5:00pm
Website and email available 24/7
(215) 814-6837
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Phone/FAX Numbers
  • (215) 814-6837
  • (215) 972-5170
  • (215) 972-5174 - Fax
Email Address: utility@uesfacts.org
Fee Amounts: Any monies owed to satisfy zero balance with application of the grant to you account
Intake Procedure: Options:
A) Fill out Check Your Eligibility form on website

B) Attend outreach event (fastest option); visit the Intake Website below for up-to-date events information.

C) Visit an intake center; see map on website.

Call or email for more information.

View Intake Website >
Intake Requirements: A) Proof of identification (photo ID)
B) Utility bills
C) Any utility shut off notice
D) Income verification of all adults in household
Geographical Area: Philadelphia County
Helpful Tips: NOTE: Agency has put a brief pause on in-house new applications to work on the overwhelming number of applications received. Continues to provide services at weekly community engagement events as detailed on the website.
Additional Services Offered at this Location:
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Utility Emergency Services Fund
Philadelphia - Utility Grants
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