Freedom Transit (WCTA)
Emergency Ride Home
Provides reimbursement for eligible transit riders to get home in the event of an unexpected personal or family emergency, personal illness, unscheduled overtime, or other eligible event.
Eligibility: Must be pre-registered with CommuteInfo and have a Freedom Transit multi-ticket pass that is valid on the day the ERH is needed.

Commuter Profile can be completed online via the eligibility website, or by calling
1-888-819-6110.

View Eligibility Website >
Hours: Monday through Friday, 7:30am to 5:00pm
(724) 223-8747
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Phone/FAX Numbers
  • (724) 223-8747
  • (800) 331-5058 - Hotline/Toll-Free
Email Address: info@freedom-transit.org
Fee Amounts: There is no fee to apply for a refund.

Amounts of fare charged by ride share or taxi vary by provider and are the responsibility of the consumer at the time of service.
Intake Procedure: Make arrangements to get home (with a ride share, taxi, car service, etc.), pay for the service, and obtain a receipt.

Within 30 days of the ride, submit the refund application and receipt to CommuteInfo. The completed application must also include a copy of the receipt of payment for the emergency ride taken and proof of possession of a valid Freedom Transit multi-ticket package.

Request an application by calling
1-888-819-6110 or visit the intake website to download the Emergency Ride Home Refund Application.

View Intake Website >
Intake Requirements: Interested Freedom Transit riders must complete a Commuter Profile with CommuteInfo in order to be registered for the ERH Program.
Geographical Area: Washington County
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Freedom Transit (WCTA)
Emergency Ride Home
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