Duquesne Light
Payment Assistance Programs - Customer Assistance Program (CAP)
Provides assistance to low-income customers at or below 150% of the Federal poverty level and a demonstrated or expressed inability to pay their electric service bill through a varierty of programs, including the Customer Assistance Program (CAP).
Eligibility: Low-income, payment-troubled customers at or below 150% of the Federal poverty level and a demonstrated or expressed inability to pay their electric service bill.
Hours: Website available 24/7.
Duquesne Light Office Hours: Monday through Friday, 8:30am to 5:00pm.
CAP Assistance Agencies office hours vary.
(412) 393-7100
Get Directions
Visit Website
Phone/FAX Numbers
  • (412) 393-7100
  • (888) 393-7600 - Hotline/Toll-Free
Fee Amounts: Services provided free of charge.
Intake Procedure: Visit the intake website to apply online or call Duquesne Light for assistance.

For CAP Application Assistance, contact one of the agencies listed on the following website: https://www.duquesnelight.com/docs/default-source/default-document-library/univ-serv-website-list.pdf?sfvrsn=dc24a042_0

View Intake Website >
Intake Requirements: Proof of all household income and list of residents and household expenses.
Geographical Area: Allegheny and Beaver counties
Additional Services Offered at this Location:
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Duquesne Light
Payment Assistance Programs - Customer Assistance Program (CAP)
Exit IconPanic Button
Click here or hit the 'esc' key on your keyboard to leave this site fast.