Allegheny County Office of Children, Youth, and Families
Call Screening/Intake - Allegheny County Child Abuse Hotline
Accepts reports (calls) 24 hours a day from any person, in accordance with Pennsylvania's Child Protective Services Law.

The DHS Office of Children Youth and Families Intake Department also takes calls about suspected abuse and neglect.

You may remain anonymous. CYF call screeners do not log telephone numbers.

The call screener gathers the information and consults with their supervisor about whether to investigate.

A supervisor looks at any available DHS and CYF data related to the child and family, assesses risk and safety and either screens out or chooses to investigate.

If the child is unsafe, a caseworker is dispatched within two hours.
Eligibility: Anyone can contact the CYF Allegheny County Child Abuse Hotline (Call Screening/Intake Department) to discuss concerns about a child or family.

Please note that CYF does not log telephone numbers from anonymous callers and will accept calls from call-blocked telephone numbers (as when people dial *67, etc.)
Hours: 24-hour service
Phone/FAX Numbers
  • (412) 473-2000
  • (800) 862-6783 - Hotline/Toll-Free
Email Address: DAL@alleghenycounty.us
Fee Amounts: Service provided free of charge.
Intake Procedure: Call the Hotline.
Geographical Area: Allegheny County
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Allegheny County Office of Children, Youth, and Families
Call Screening/Intake - Allegheny County Child Abuse Hotline
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