Allegheny County Area Agency on Aging
Administrative Headquarters - Ombudsman Program
Investigates and resolves complaints concerning long-term care services related to health, safety, welfare, and rights of individuals who live in nursing homes and personal care homes, as well as those who utilize adult day services, domiciliary care, and community-based care programs.
Eligibility: Allegheny County residents in long-term care programs including nursing homes, personal care homes, or receiving in-home services.
Hours: Monday through Friday, 8:30am to 4:30pm
(412) 350-5791
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Phone/FAX Numbers
  • (412) 350-5791
  • (412) 350-5460
  • (800) 344-4319 - Hotline/Toll-Free
  • (412) 350-4330 - Fax
Email Address: SeniorLine@alleghenycounty.us
Fee Amounts: Services provided free of charge.
Intake Procedure: Call or email.
Geographical Area: Allegheny County
Helpful Tips: The program also educates the seniors, consumers, and the public about the long term-care services and the rights of the individual consumer. All inquiries are handled confidentially.
Additional Services Offered at this Location:
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Allegheny County Area Agency on Aging
Administrative Headquarters - Ombudsman Program
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