Pittsburgh Water and Sewer Authority
Administrative Headquarters - Customer Assistance Programs
Services available to income-qualified customers include bill discounts, grants, payment plants, arrearage forgiveness, a line repair program, and a lead line replacement reimbursement program.
1200 Penn Avenue
Penn Liberty Plaza 1
Pittsburgh, PA 15222
Eligibility: PGH2O Customers.
Hours: Monday through Friday, 8:00am to 6:00pm
(412) 255-2457
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Phone/FAX Numbers
  • (412) 255-2457
  • (412) 255-2423
  • (412) 255-2475 - Fax
Email Address: cares@pgh2o.com
Fee Amounts: Assistance and reductions in fees vary by program.
Intake Procedure: Apply online or call to apply by phone.
Intake Requirements: Program dependent.
Geographical Area: City of Pittsburgh and some outlying communities.
Additional Services Offered at this Location:
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Pittsburgh Water and Sewer Authority
Administrative Headquarters - Customer Assistance Programs
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