Holy Family Institute
McKeesport Office - Duquesne Light Utility Assistance Program Application Help
Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.
Eligibility: Duquesne Light customers.
Hours: Hours vary by site. Call or visit the website for details.
(412) 896-4314
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Phone/FAX Numbers
  • (412) 896-4314
  • (412) 766-4030
Email Address: info@hfi-pgh.org
Fee Amounts: Services provided free of charge.
Intake Procedure: Call the office most convenient to you and a Holy Family Institute employee will return your call.
Intake Requirements: Proof of income for all household members for the last 30 days,
Social Security cards of all household members,
A current bill or the address that the applicant is moving to if in need of help with a deposit,
If claiming no income, the applicant must fill out paperwork on-site,
The person named on the bill must come in to apply.
Geographical Area: Allegheny and Beaver counties
Facility/ADA Access: ADA compliant.
Additional Services Offered at this Location:
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. Pennsylvania 211 does not rate, recommend or endorse any agency. We simply provide information as a public service.
Holy Family Institute
McKeesport Office - Duquesne Light Utility Assistance Program Application Help
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