Last month, Charlene called us to ask about rental assistance during the COVID-19 crisis. During the conversation, she told our resource navigator that she had called 211 years ago, when she was struggling with substance use. And that as of today, she has been clean and sober for five years! Charlene attributed her success to that first call for help, and the resources that 211 connected her to.
“I remember to call 211 when I need help with something, and I’ve told so many people they need to call.” -Charlene, Eastern PA
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